LEAD RESPONSEWORKFLOW
Missed call
TEXT-BACK WORKFLOW
Missed calls
get a text back.
Help more of your leads turn into estimates and booked jobs. We set up missed-call texts and estimate follow-up in the software you already use. For shops of any size that don't have AI answering yet.
For home-service companies that want every missed call answered. If you run 5 or more locations, the verification pilot picks up from here once your agents are live.
Book a pilot-fit call.
We reply within one business hour, Mon-Fri 8-6 CT.
What the install does.
The first step in Install, Verify, Monitor.
Missed-call text-back.
We set up a disclosed assistant for missed calls only. Calls your shop answers stay with you. You approve the messages and response rules before launch.
Estimate follow-up.
Open estimates get exactly three texts and one email over roughly nine days. Follow-up stops on reply, opt-out, or closed status. Anything still open goes to your named owner.
- 01
Agree the scope.
You approve one page of rules and messages, including the response path, approved fees and when a human needs to step in.
- 02
Install and check.
We do the setup. You hear test calls before launch. The assistant cannot offer an unapproved diagnostic fee or an unchecked appointment slot.
- 03
Keep the record.
The Monday receipt connects activity to the source records and anything needing your attention. Emergencies and complaints go to a human.
Nothing runs without your sign-off. Your evidence stays private. We never publish grades.
About the verification pilotThe Monday
receipt.
Every Monday, one record of the week: the calls that came in, the follow-ups that went out, and the items still open. Each entry ties to its source record, so anything on the receipt can be checked. If an outcome cannot be verified, the receipt says so.
ZEROHAND / MONDAY RECEIPT
Your weekly
record.
Missed-call responseCall record and text-back historyCALLS
Estimate follow-upMessages linked to the open estimateFOLLOW-UP
Job recordsWork reconciled to your system of recordRECORDS
Each entry ties to its source record, so anything on the receipt can be checked. If an outcome cannot be verified, the receipt says so.
Illustrative format with example entries.
Each entry ties
to its source record.
to its source record.
THE MONDAY RECEIPTSkip to the install details.
Lead Response
installation.
Confirm the scope and the response paths before installation.
Standard install: $2,500 setup.
What the install actually does: a missed call gets a text back. Open estimates get three texts and one email over about nine days, and it stops the moment someone replies, opts out, or the job closes. Anything still open after that lands in front of your named owner. And the guarantee: we book you 5 qualified appointments in your first 60 days, or your next month is free.
Book a pilot-fit call.
We reply within one business hour, Mon-Fri 8-6 CT.
Before the install.
What is included in the install?
Missed-call text-back and bounded estimate follow-up, with the scope and response paths agreed before launch. The setup fee is earned at install. Verification and ongoing monitoring are the next steps once agents are live, scoped separately.
Does the assistant take over all our calls?
No. The install covers missed calls only. The assistant is disclosed as an assistant, and your shop keeps its number.
What can the assistant promise?
It cannot offer a diagnostic fee you have not approved or an appointment slot that has not been checked. Emergencies and complaints go to a human. The response rules are approved before launch.
When does estimate follow-up stop?
Open estimates get exactly three texts and one email over roughly nine days. Follow-up stops on reply, opt-out, or closed status. Anything still open goes to your named owner.
How much time do we need to set aside?
We do the setup. You approve one page of rules and messages and hear test calls before launch. Setup time varies with your systems and access, so we establish the commitment with you before starting. If you later take the verification pilot, its consolidated review call is 45 minutes.
What systems does it work with?
We do the setup inside the software you already run, with the install scope confirmed before contracting. We claim no partnership or integration with any platform. Once agents are live, verification tests the voice lines, chats and follow-ups in your approved scope.
What does the 60-day guarantee say?
We book you 5 qualified appointments in your first 60 days, or your next month of service is free.
What are the contract and cancellation terms?
You keep your number. The setup fee is earned at install. Both services are month-to-month after the initial term: cancel in writing, effective at the end of the current month, no termination fee. Read the terms.
Our platform already reports on its agent. Why verify?
A vendor's report is its own assessment. Once agents are live, independent verification tests the surfaces customers actually touch across the vendors and locations in your approved scope. The conversations support each finding.
Will our failures be public?
Never. Your evidence stays private. We never publish grades.
Who can access the recordings and transcripts?
The client keeps their copies permanently; we retain working copies for 90 days after delivery for corrections and disputes, then delete them; they are never shared, published, or used for marketing. Read the privacy policy.
Are you new? Where are your reviews?
ZeroHand is new and publishes no client results yet. The deliverable, process and pricing are shown up front so you can inspect them before paying. We run one pilot at a time.
Book a pilot-fit call.
Bring your locations, trade and current systems. The 15-minute call establishes whether to begin with an install or verification of the agents you already run.
Book a pilot-fit call.
We reply within one business hour, Mon-Fri 8-6 CT.
